HOSPITALITY INTRANET
Curate World-Class Guest Experiences
Elevate guest experiences and boost your bottom line through centralizing engagement and communication for your entire corporate and frontline organization. Igloo’s intranet centralizes essential communications, knowledge, and procedures to empower users and admins to get work done more effectively than ever.
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Unify People and Technology with a Digital Workplace
Keep the many moving parts of your organization working together towards a better guest experience and a stronger bottom line. Connect varying roles across your organization to the knowledge, policies, and procedures they need, ultimately helping staff provide a memorable experience for every customer, while also getting information to corporate teams through a single, integrated intranet solution.
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A Digital Workplace for Hotels, Restaurants, Gyms, and More
Create Consistent Brand Experiences
With an intranet as the central source of information and communications for every employee, it’s easy to keep everyone aligned with brand standards, protocols, and more so that every customer gets a consistent experience across your locations.
Discover the Digital Workplace
Tackle Turnover
Measure engagement across locations and teams, and foster a frontline community that makes every employee feel supported and valued.
Measure Engagement
Maintain Safety
Keep safety top-of-mind even in busy kitchens or hotels by delivering policies and training directly to frontline workers through a mobile app they can use without effort.
Centralize Knowledge
Delight Guests
Remove the frustration that comes from hard-to-find information, and enable frontline teams to quickly get to the right answers, delight customers, and create loyalty that keeps customers coming back.
Search Everything From AnywhereWays to Engage Every Employee with Igloo
Know Who’s Who
- Organize stories in an easy-to-browse wiki channel
- Create templates for a quick and easy submission and publishing process
- Download customer stories and logos from folders
- Read customer news via the blog or newsfeed
Standardize and Centralize
- Centralize all company policies
- Create a user-friendly, chapter-like experience
- Use wiki articles for efficient publishing and content management
- Manage versions and track changes within articles
Stay Connected
- Share leadership updates
- Post leadership bios
- Create an RSS feed for social media activity
- Highlight media and event appearances
- Invite employee ideas, feedback, and questions
Keep Teams in the Loop
- Merge multiple blog channels into a single feed
- Curate updates in the weekly highlights blog channel
- Share market and industry news using the RSS widget
- Aggregate and display social media activity
Enhance Culture
- Welcome new hires and introduce them to your culture, values, and leadership team
- Provide company information and resources in the learning zone
- Add an FAQ forum for new employee questions
- Use the New Hire Room to connect employees with peers and subject matter experts
Organize Critical Documentation
- Upload document templates, resources, and past submissions
- Share approved responses and supporting assets
- Document the process for a winning RFP response
- Publish key dates to keep the process on track
- Add a request form to find answers and expertise
Celebrate Accomplishments
- Share your company’s mission, vision, and values
- Give kudos to employees who go the extra mile
- Encourage employees to nominate their peers
- Integrate with your employee recognition applications
Align Everyone
- Outline procurement guidelines and processes
- Create a searchable directory of approved vendors
- Store request templates and key documents
- Publish news on the Vendor News blog
- Use quick links to drive to frequent resources and forms
One Tool for Corporate & Frontline Teams
Overcome the communications hurdles that prevent your corporate strategies from making it to the frontlines, or keep you maintaining multiple systems. By linking office and frontline employees in a centralized intranet and integrations with existing investments, you can ensure that your entire organization is informed and aligned.
EXPLORE IGLOO FLEX
An Intranet for Hospitality Frontline & Corporate Teams
Forums
Create an interactive culture by giving employees an outlet to share ideas, ask questions, and have discussions.
Microblogs
Connect employees with their coworkers by creating a virtual water cooler for swapping stories and small talk.
Wikis
Store, update, and share policies and best practices across multiple authors and topics.
File Sharing
Upload, preview, and collaborate on all types of documents, it’s efficient and attachment-free.
Calendars
Employees want to know what’s happening, and when. Make sure no one misses out on key dates, milestones, or events.
Spaces
Give teams, departments, and clubs an area to collaborate with each other and promote their latest projects.
Permissions
Give individuals or member groups permission to read, write, and/or edit a page, space, channel or piece of content.
Read Tracking
Enable read tracking so users can acknowledge that they’ve read and understood a piece of content.