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RETAIL INTRANET

Deliver Industry-Leading Customer Experiences

Give each employee access to relevant resources like leadership messages, seasonal promotions, new dress codes, and shift schedules with a mobile-first digital workplace platform that doesn’t compromise on mobile or browser experience.

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Unify Everything and Everyone

A  workforce that’s trained, onboarded, and engaged creates success for your entire organization by reducing churn and increasing profits.

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Scale Engagement with One Platform

Connect Your People

Deploy targeted and personalized communications to
floor employees and their corporate counterparts, and give them a single login to connect with each other too.

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Address Culture and Turnover

Measure location engagement and reduce churn across top performers. When a new employee is hired, leverage standardized onboarding from your digital workplace to ramp people quickly and consistently.

Measure & Improve Culture

Make Every Location a Top
Performer

Employees at different stores can use the central intranet not only as a hub for workplace culture and kudos, but also as a way to align retail strategies and best practices.

Boost Employee Collaboration

Centralize Knowledge

Leverage Igloo to help corporate teams and retail workers
find FAQs, HR policies, leadership updates, and more in a
single place.

Knowledge Management Solutions

Ways to Engage Every Employee with Igloo

Company Directory
Employee Handbook
Governance Center
Newsroom
Onboarding Center
Pricing Knowledge Base
Social Center

Know Who’s Who

  • Build an interactive org chart with integrations to popular third party directories like Workday and Active Directory
  • Publish organizational changes, promotions, or open positions
  • Subscribe members to receive company alerts
  • Include pre-configured skill set searches

Standardize and Centralize

  • Centralize all company policies
  • Create a user-friendly, chapter-like experience
  • Use wiki articles for efficient publishing and content management
  • Manage versions and track changes within articles

Ensure Accuracy

  • Publish policies as wiki pages with version control
  • Broadcast messages about policy or legal updates
  • Enable commenting and approvals on policies
  • Track activity on each page with an audit trail
  • Create a newsfeed for governance team updates

Keep Teams in the Loop

  • Merge multiple blog channels into a single feed
  • Curate updates in the weekly highlights blog channel
  • Share market and industry news using the RSS widget
  • Aggregate and display social media activity

Enhance Culture

  • Welcome new hires and introduce them to your culture, values, and leadership team
  • Provide company information and resources in the learning zone
  • Add an FAQ forum for new employee questions
  • Use the New Hire Room to connect employees with peers and subject matter experts

Securely Share Information

  • Store pricing information in searchable wikis
  • Consolidate approved pricing resources
  • Add forums for pricing Q&A with experts
  • Highlight the most recent pricing changes
  • Archive outdated pricing documents
  • Enable faster customer response times

Encourage Collaboration

  • Encourage employee chatter on the social newsfeed
  • Publicize social events in a community calendar
  • Post classified ads in an interactive forum
  • Collect feedback with live polls
  • Share event photos on the Photo Wall

A Single Login for Everything Frontline & Head Office Teams Need

Leverage a single tool to engage your front office workers, and every frontline employee across languages and locations.

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Retail Industry Report

What retail trends are impacting your operations and customer experience?

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Intranet for Retail Workforce Management

Forums

Create an interactive culture by giving employees an outlet to share ideas, ask questions, and have discussions.

Microblogs

Connect employees with their coworkers by creating a virtual water cooler for swapping stories and small talk.

Wikis

Store, update, and share policies and best practices across multiple authors and topics​.

File Sharing

Upload, preview, and collaborate on all types of documents, it’s efficient and attachment-free.

Calendars

Employees want to know what’s happening, and when. Make sure no one misses out on key dates, milestones, or events.

Spaces

Give teams, departments, and clubs an area to collaborate with each other and promote their latest projects.

Permissions

Give individuals or member groups permission to read, write, and/or edit a page, space, channel or piece of content.

Read Tracking

Enable read tracking so users can acknowledge that they’ve read and understood a piece of content.

Elevate Customer Experiences

Igloo is the only tool you’ll need to ensure your employees are all equipped with the knowledge they need and can deliver the types of experiences that keep customers coming back to your locations.

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