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INTRANET SOLUTION FOR IT

Scale IT Operations with a Modern Intranet

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A centralized digital workplace doesn’t just make your IT team’s job easier by empowering self-serve options—it also allows you to confidently and efficiently scale and consolidate organization-wide processes without a hitch.

Intranet Technology that Reduces the IT Workload

Lessen the burden on IT

Igloo’s intuitive drag-and-drop interface allows individual teams to manage their own spaces, including structure, permissions, and functionality.

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Enable self-service IT

Free up time and enhance productivity by letting employees find information for themselves–whether it’s IT policies or training materials.

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Maximize your investments

Integrate with your HRIS, SharePoint, and other common tools to unify your disparate technology to make your tech stack more accessible and drive adoption.

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Improve Time-to-Value with Pre-Built Digital Workplaces

Company Directory
Governance Center
IT Help Desk
Request Center
Vendor Knowledge Base

Find Who’s Who

  • Build an interactive org chart with integrations to popular third party directories like Workday and Active Directory
  • Publish organizational changes, promotions, or open positions
  • Subscribe members to receive company alerts
  • Include pre-configured skill set searches

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Stay Secure

  • Publish policies as wiki pages with version control
  • Broadcast messages about policy or legal updates
  • Enable commenting and approvals on policies
  • Track activity on each page with an audit trail
  • Create a newsfeed for governance team updates

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Answer Questions without Repeating Yourself

  • Submit and monitor support tickets
  • Build a knowledge base of IT policies
  • Locate IT team members
  • Search policies and procedures
  • Create a support community

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Create Visibility

  • Create channel templates with required fields
  • Standardize common request workflows
  • Sort requests by topic, date, and type
  • Subscribe to relevant request channels
  • Monitor replies and resolution status

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Securely Share Knowledge

  • Outline procurement guidelines and processes
  • Create a searchable directory of approved vendors
  • Store request templates and key documents
  • Publish news on the Vendor News blog
  • Use quick links to drive to frequent resources and forms

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Centralize IT Operations

AI Digital Assistant

Employees can find answers without pestering IT, and IT can action support tickets faster with the help of their AI assistant.

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Single Sign On

Eliminate the number one limitation on tech adoption by uniting your entire software stack with a single set of credentials.

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Central Policy Management

Put all your IT policies and FAQs in one place using wikis and blog articles to keep your organization informed and compliant.

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Enterprise-Grade Cloud Security

Igloo is hosted in Microsoft Azure, making it easy to scale rapidly with the confidence that your intranet meets the highest standards for security and privacy.

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Improve the End-User Experience

Search

Quickly find anything in your digital workplace, from files to articles to subject matter experts.

Wikis

Store, update, and share policies and best practices across multiple authors and topics​.

Integrations

Use a simple drag-and-drop widget to integrate third-party applications into your digital workplace.

Forums

Create an interactive culture by giving employees an outlet to share ideas, ask questions, and have discussions.

Calendars

Employees want to know what’s happening, and when. Make sure no one misses out on key dates, milestones, or events.

HTML Widget

The HTML widget allows you to embed third-party widgets or add custom content or images to a page using the built-in WYSIWG editor.

People Directory

Find subject matter experts within your organization and unite people with similar interests​.

Permissions

Give individuals or member groups permission to read, write, and/or edit a page, space, channel or piece of content.

Integrate work. Align teams.

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